Privacy Policy

Effective Date: May 24, 2025

At My Mulan, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, attend our events, or participate in our programs.

1. Information We Collect

We may collect the following types of information:

Personal Information
When you fill out forms on our website (e.g., for auditions, ticket purchases, newsletters, or contact inquiries), we may collect:
• Name
• Email address
• Phone number
• Mailing address
• Age or date of birth (for casting or program eligibility)
• Payment information (processed securely via third-party providers)

Usage Data
When you visit our website, we may collect:
• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device information
• Referral source

This information helps us improve website performance and user experience.

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2. How We Use Your Information

We use your information for the following purposes:
• To respond to inquiries or applications (e.g., auditions or volunteer forms)
• To process ticket purchases and donations
• To send updates about shows, events, and news related to My Mulan
• To improve our website, services, and engagement strategies
• To ensure safety, eligibility, and compliance with participation guidelines
• For internal recordkeeping and reporting

We do not sell or rent your personal information to third parties.

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3. How We Store and Protect Your Data

All personal data collected through MyMulan.ca is stored securely using password-protected systems and encryption where appropriate. We take reasonable administrative, technical, and physical precautions to protect your data from loss, misuse, unauthorized access, or disclosure.

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4. Third-Party Services

We may use third-party platforms (such as ticketing processors, email marketing tools, or casting software) to provide services. These services are governed by their own privacy policies. We ensure any third party we work with meets current privacy standards.

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5. Your Rights

You have the right to:
• Request access to your personal data
• Correct inaccuracies
• Withdraw consent to communications
• Request deletion of your data, subject to legal or contractual obligations

To exercise your rights, please contact us at info@mymulan.ca.

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6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance user experience and measure website performance. You can adjust your browser settings to disable cookies at any time.

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7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors without guardian consent, except for casting purposes where parent/guardian information is required.

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8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in laws or our operations. Any updates will be posted on this page with a revised effective date.

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Contact Us
If you have any questions or concerns about this policy or your data, please contact us:

My Mulan
Email: info@mymulan.ca
Website: www.mymulan.ca